I set up a private AI assistant that answers questions using your manuals, procedures, past jobs and customer records, and shows where each answer came from. Your information stays under your control instead of being handed to a public chatbot.
In plain English: it’s like giving every employee a coworker who has read every document your business owns and can find the right page in seconds.
Each one is in plain English, with the technical name underneath for your IT person.
Secure retrieval-augmented generation (RAG)
Instead of guessing, the AI first looks up the relevant pages in your own files, then answers from them with a link to the source. Access is limited to the people and documents you choose.
pgvector and dedicated search clusters
A vector database is a search index that understands meaning, not just exact keywords. I deploy, configure and maintain it (often pgvector on PostgreSQL) so search stays fast and accurate as your library grows.
An illustrative example of how a typical setup runs. Yours is designed around your own process.
“What torque setting does the manufacturer recommend for this model’s mounting bracket?”
The system finds the exact section in your stored install manuals and past job notes.
A short answer with the manual page cited, so the tech can verify it in one tap.
The question and the documents stay within your secured setup.
Do-it-yourself AI often stalls after the demo. The value comes from careful setup, testing, monitoring and adjusting it as your business changes, and that is the part I handle.
AI tools are only as good as their setup: the instructions they follow, what they’re allowed to do, and when they hand off to a person. I set that up, test it with real scenarios, and document it.
Software drifts: APIs change, models update, a form field gets renamed. I watch logs and alerts, review results, and fix problems before your customers notice them.
I map how your business actually runs first, then build the automation to fit it. You don’t have to reshape your business around a tool.
Customer data, documents and logins are handled with access controls, encryption and providers whose terms don’t use your data to train public models.
I configure the system with self-hosted models or with providers whose business terms say your data isn’t used for training, and I keep your documents in storage you control.
Answers come from your own documents and include the source, so people can check them. Before launch I test it on real questions from your team and tune it until the answers are reliable.
The knowledge base can re-sync automatically when files are added or updated, so answers stay current.
Yes. Permissions can be set by role, so office staff, technicians and managers only get answers from what they’re allowed to see.
Send me a message and I'll reply within a day — usually much sooner. First look is always free.
Based out of Denver, Colorado